How To Launch a SaaS Product in 2023

Launching your SaaS product is like jumping off a cliff - thrilling yet terrifying. But with a solid strategy and action plan, you can soar instead of crash and burn.

A successful launch day is crucial for establishing momentum and onboarding your first users. However, a shoddy launch can turn people away for good.

This guide will walk you through the steps to launch your SaaS product. By the end, you’ll have a roadmap to:

• Gather early adopters by creating hype
• Identify and fix issues before going live
• Attract and retain your first paying customers
• Build credibility to attract investors and talent
• Gain honest user feedback to improve your product

Now let’s get started.

Define Your Goals and KPIs

You can’t measure your launch success without knowing what “success” means.

Start by defining 2-3 measurable key performance indicators (KPIs). These should be directly tied to your overall business goals.

Common SaaS KPIs include:

• Number of daily or monthly active users
• Revenue from new customers
• Number of customers who upgrade plans
• Churn rate (number of customers who cancel)
• Customer acquisition cost

Set ambitious but realistic targets for each KPI over different time horizons:

• Launch day: E.g., 100 daily active users, $2,000 in revenue
• First month: E.g., 500 daily active users, $10,000 in revenue
• First three months: E.g., 1,000 daily active users, $30,000 in revenue

These targets will serve as guideposts and motivation during your launch.

You’ll know if you’re on the right track or need to pivot your strategy.

Once you define your goals and KPIs, share them with your team. Explain why each target matters and how hitting them will contribute to the business’s overall success. Get buy-in from the whole team to ensure everyone is working towards the same objectives.

Your launch KPIs will likely evolve as you learn more about your customers and market. But starting with a plan, even an imperfect one, is crucial for focusing your launch efforts.

Build Your Minimum Viable Product

Don’t wait until you have every feature and bell to launch your product. Instead, get a minimum viable product (MVP) out immediately. An

MVP has just enough features to:

• Be usable by early customers
• Validate your solution fits a need
• Get real user feedback

Building an MVP allows you to:

• Test basic ideas and assumptions quickly
• Pivot your product vision based on real user data
• Start garnering early reviews, ratings, and recommendations

To develop an MVP:

1. Identify the core value proposition: What problem does your product solve?
2. Build the core feature: What feature must potential customers have?
3. Add complementary features: What else is needed for basic usability?
4. Launch! Even if it’s rough around the edges

Based on customer feedback, you can continuously improve and expand your product after launch. But getting anything out the door is the most important first step.

A quality MVP will:

• Perform the core function extremely well
• Be easy to use and navigate
• Have minimal to no bugs

The smarter, more focused your MVP is, the more learnings you’ll gain from your initial customers. Take what you learn to dramatically improve your product for version 1.1 and beyond.

An MVP mindset will serve you well throughout your company’s life - constantly refine and improve based on data instead of gut feel. Your launch is the perfect time to establish that customer-centric habit.

Choose The Right Pricing Model

Deciding how to price your SaaS product is an important decision that will impact your cash flow, customer acquisition, and retention. Here are the main options:

Freemium: Offer a free basic plan to gain initial users, then upsell premium features. This is great for consumer SaaS but can be tough for B2B.

Subscription: Customers pay a monthly or annual fee for access. Simple and predictable revenue but high customer churn if underpriced.

“Pay as you go”: Customers pay per user, usage, or transaction. Good for high-value, on-demand services but can be complex to manage.

Combination: Offer multiple plans, e.g., free + subscription + pay as you go. Caters to different customer needs but requires more complexity.

Choosing the right pricing model starts with understanding your customers and competitors:

• What value do customers place on your solution?
• How much are they used to paying for similar products?
• How price-sensitive is your target market?

Next, test different plan options with a small subset of customers. Gauge their reactions and willingness to pay. Iterate based on feedback.

Some things to consider:

• Keep plans simple to purchase and understand
• Price fairly but high enough for a healthy margin
• Avoid analysis paralysis - you can always tweak prices later

Start conservatively and lower prices if needed for your launch, vs. raising them later. As customer demand increases, you’ll have more leverage to experiment and optimize pricing over time.

The key is to pick a pricing model that fits your business goals and customers, then refine it constantly based on data and feedback. Happy customers will lead to growth, no matter what you charge initially.

Create A Marketing Strategy

A successful launch requires a thoughtful marketing strategy to:

• Generate awareness of your new product
• Convince potential customers of the value proposition
• Drive traffic to your website and signup forms

Start by identifying your target audience’s key characteristics:

• Demographics (age, income level)
• Psychographics (interests, goals, pain points)
• Behavioral traits (how they discover new solutions)

Next, determine the best marketing channels for reaching that audience:

• Paid ads (Google, Facebook, LinkedIn, etc.)
• Organic social media (Instagram, Twitter, forums)
• Influencer marketing
• PR (press releases, interviews, reviews)
• Email marketing
• Content marketing (blog posts, case studies)

Assign a budget to each channel based on its cost-effectiveness for your goals. For example:

• Paid ads: $2,000/month
• Influencer marketing: $500/month
• PR outreach: $500 upfront, then $200/month
• Content marketing: 1 new blog post/per week
• Email list building: Capture 50+ emails/day

Create a marketing timeline with the following:

• Pre-launch activities (build an email list, line up press mentions)
• Launch day activities and announcements
• Post-launch ongoing efforts

Assign accountability by naming one person responsible for executing and optimizing each channel. Have them provide weekly updates and adjust budgets as needed.

Test, measure, and optimize! Start small and focus your efforts where they give the highest return. As you gain customers, learn what is truly effective for driving growth.

A laser-focused marketing strategy will boost your launch success and lay the groundwork for sustainable growth after the initial buzz dies down. Get started with the channels that make the most sense first, then expand from there.

Develop An Email Marketing Campaign

Email marketing will be one of your most effective customer acquisition channels, so prioritize building an email list from Day 1. Here’s how:

Offer an incentive in exchange for emails. This could be:

• Early access to your beta product
• An exclusive discount code
• A free ebook or guide related to your service

Collect emails in a few places:

• On your website’s landing and signup pages
• In a pop-up or bar at the bottom of website pages
• Via social media posts and ads

Ask visitors to join your “insiders list,” “early adopter program,” or “launch list.” Explain what they’ll gain by signing up.

Before you launch:

• Send a welcome email thanking subscribers and recapping the incentive
• Send periodic updates on your progress
• Tease upcoming features to build excitement

On launch day:

• Announce the official debut in an email blast
• Explain what’s new since the beta version
• Include a compelling call-to-action (CTA), e.g., “Create your free account.”

After launch:

• Send a follow-up email to people who opened but didn’t convert
• Share new features, customer success stories, and tips
• Send timely, relevant product updates

Over time, segment your list based on engagement and purchase behavior. Then personalize emails for high-propensity, low-propensity, and lapsed users.

The goals of your launch email campaign are to:

• Onboard and activate as many subscribers as possible right away
• Continue driving value for engaged subscribers
• Re-engage dormant subscribers who may now be ready

Take the time on the front end to build an engaged list of qualified leads. Then use email to consistently convert those leads into customers over the long run.

Build An App Store Listing And Website

Your app store listing and website will be the first impression for many potential customers, so invest in optimizing them for your launch:

For the app store:

• Use a catchy, descriptive title
• Include 2-3 targeted keywords

Write a compelling app description highlighting the following:

• The problem your app solves
• Key features and benefits
• Evidence of product-market fit
• Testimonials or reviews, if any

For your website:

• Have a clean, intuitive design
• Use high-res images and video
• Explain your value prop in clear, human language
• Include logos from reputable clients or partners, if relevant
• List popular integrations with another app
• Showcase real customer examples and reviews
• Have a prominent call to action to “get started for free.”
• Use targeted page titles and descriptions for SEO

To optimize your app listing and website for launch:

• Get a security audit and fix any issues discovered
• Ensure all pages load quickly
• Test on all major devices and browsers
• Fix any major bugs before going live
• Back up your site in case of issues
• Consider A/B testing different elements post-launch

Refine these critical touchpoints based on early user feedback before your launch date. Test different page elements and copy with a small group to determine what resonates most.

On launch day:

• Alert app store reviewers that your app is live
• Announce your launch across paid and organic marketing channels
• Drive traffic to your website and signup forms
• Continuously monitor traffic and conversion for optimization opportunities

A professional, solid first impression goes a long way toward gaining trust and credibility with new users. So invest the time upfront to create an optimized app listing and website before unveiling your SaaS product.

Establish Social Media Presence

A social media presence can help raise awareness, build credibility, and drive traffic for your SaaS product launch.

The key platforms to consider are:

Facebook: Great for B2C and reaching baby boomers. Post 2-4 times per week.

Instagram: Works well for visual storytelling, attracting millennials and Gen Z. Post daily.

LinkedIn: Best for B2B and connecting with other businesses. Post 1-2 times per week.

Twitter: Good for raising awareness, building an influencer following, and tracking industry news/conversations. Aim for 3-5 tweets per day.

To launch your social media accounts:

• Choose a professional, brand-aligned name for each platform
• Create a banner image and a profile photo with your logo and colors
• Write a concise bio highlighting what problem you solve and for whom
• Link all accounts to each other for social proof
• Establish a regular posting schedule and identify who will create content

For your launch, focus social media efforts on the following:

• Announcing your launch day and key details
• Sharing helpful educational content related to your product
• Highlighting customer success stories and testimonials
• Responding quickly to customer questions and comments
• Inviting followers to sign up for early access
• Retweeting and sharing relevant industry news

After launch, continue using social platforms too:

• Nurture relationships with customers
• Identify and engage influencers
• Gather user feedback and feature requests
• Showcase new product updates
• Respond to and resolve customer support issues in public

While organic social reach can be limited, a consistent presence builds trust and exposure over time. What matters most is creating and sharing useful, on-brand content that resonates with your audience.

So start small, establish a voice and rhythm on each platform, then optimize based on engagement and conversion. Strong social media can provide a steady stream of free traffic and leads for your SaaS launch - if you invest in creating value first.

Launch An Affiliate Program

An affiliate program can be a cost-effective way to grow awareness and drive new signups for your SaaS product launch.

Here’s how it works: You reward website owners and influencers with commissions for referring customers who purchase through their links.

Typically, affiliates earn 10-20% of the referred customer’s lifetime value.

To launch an affiliate program:

• Decide the commission % and payout structure (one-time vs. recurring)
• Choose an affiliate network like Impact, Rakuten, or ShareASale to manage the program
• Create custom affiliate links that track referrals
• Recruit influencers in your industry to become affiliates

Provide affiliates with promotional assets like:

1. Banner ads
2. Text links
3. Product descriptions
4. Email templates
5. Case studies

• Set a minimum threshold for affiliate payouts (e.g., $100) to reduce overhead
• Payout commissions on a Net 30 basis
• Offer a higher commission tier for top-performing affiliates

Once your program is live:

• Announce it on your website and via email
• Reach out to target affiliates directly
• Promote your new product on the network’s platform
• Monitor click-throughs and revenue to gauge early interest
• Continuously provide affiliates with fresh, shareable content

The best affiliates will promote you organically based on your product’s merit. But you may need to incentivize others through:

• Exclusive discounts
• Bonuses for referrals within a period
• Higher commissions for multiple referrals
• One-time cash bonuses for top partners

Over time, learn which affiliates are most effective for your business. Double down your efforts on cultivating those relationships while cutting ties with underperforming ones.

An affiliate program can be a scalable, cost-efficient way to generate buzz and signups during your SaaS launch. Make the onboarding experience seamless, the promotion rewarding, and the reporting transparent.

Ensure Quality Customer Support

Providing quality customer support is crucial for gaining initial trust, onboarding new users, and retaining early customers after your SaaS product launch.

To prepare, you should:

• Hire and train customer support representatives if outsourcing
• Create a knowledge base with FAQs and how-to articles
• Establish SLA commitments - response time, availability windows, etc
• Set up ticketing software like Zendesk, Freshdesk, or Intercom
• Consider offering 24/7 live chat for urgent issues
• Provide multiple support channels (email, phone, in-app messenger)
• Stress-test critical features to uncover potential issues ahead of the launch

During your launch period:

• Monitor support channels closely and respond to tickets ASAP
• Acknowledge any bugs or glitches publicly and keep users updated on resolutions
• Share workarounds where possible
• Continuously capture user feedback and organize it into a task list for engineers

Ideally, limit support requests by:

• Releasing a polished MVP
• Conducting beta testing with real users
• Writing clear documentation
• Including an in-app help center
• Proactively reaching out to first-time users

After your launch:

• Continuously capture, track, and resolve user issues
• Make product enhancements based on top support requests
• Reduce ticket volume over time through improved product/user experience
• Expand service hours and channels as needed for scale

Equipping your startup with robust customer support capabilities from the beginning will:

• Help troubleshoot unforeseen problems that arise
• Provide reassurance to your bravest earliest customers
• Help refine your product based on real user inputs

Support will make or break your launch, so prioritize setting up systems that empower you to quickly identify, diagnose and resolve issues for clients. Do whatever it takes to keep your first customers happy - they’ll make or break your word-of-mouth growth.

Prepare For Security Issues

Security should be a top priority when launching your SaaS product. Even minor vulnerabilities can lead to data breaches, revenue loss, and reputation damage - especially for an early-stage company.

To prepare, you should:

• Implement strong encryption for all user data at rest and in transit
• Conduct a threat model assessment to identify potential risks
• Hire a security auditor to pentest your app, APIs, and website
• Install monitoring tools to detect anomalies or attacks
• Implement multi-factor authentication whenever possible
• Set up systems to revoke compromised API keys and passwords quickly
• Limit data access and privileges for new users by default
• Create an incident response plan in case of a breach
• Ensure your dev team follows security best practices

During your launch period:

• Monitor systems closely for anything suspicious
• Respond quickly to any security issues reported by users
• Communicate transparently about incidents and solutions
• Consider launching a bug bounty program to identify vulnerabilities proactively

After launch:

• Conduct quarterly security audits
• Invest in security automation where possible
• Run regular penetration tests
• Continuously educate your users on security best practices for their data

Here are a few tips:

• Start with security in mind - bake it into your product design from Day 1
• Prioritize the highest impact risks first
• Improve your security posture incrementally over time
• Treat security as a process, not a one-time fix
• Leverage outside experts and tools where needed

While perfect security is impossible, you can massively mitigate risks through a proactive, layered approach. The cost of even a small security incident for an early-stage startup can be devastating - so protecting your users’ data should be non-negotiable.

Conduct User Testing and Gather Feedback

Gathering feedback from real users is critically important before and after launching your SaaS product.

Ways to test pre-launch:

• Targeted user interviews: Speak 1-on-1 to get comprehensive feedback.
• Guerrilla usability testing: Observe people attempt key tasks to spot confusion.
• Surveys: Ask targeted questions to quantify areas like ease of use and motivation to purchase.
• Focus groups: Get qualitative insights from groups of 6-8 users simultaneously.
• A/B testing: Experiment with different designs or copies to see which performs best.

During live testing:

• Pay close attention to where users get stuck or confused.
• Ask open-ended questions to understand their thought process.
• Watch for any frustration or annoyance as they use features.
• Keep notes on every usability issue or suggested improvement.

After each session:

• Synthesize findings to identify themes and priorities.
• Categorize issues as “critical,” “important,” or “nice to have.”
• Create a to-do list for your development and product teams.

Post-launch:

• Conduct Net Promoter Score (NPS) surveys.
• Gather feedback via in-app prompts, forums, and social media.
• Monitor analytics for areas of low conversion or high bounce rate.
• Set up a Community Board for upvoting feature requests.
• Implement a feedback submission form on your website.
• Constantly ask customers, “How can we improve?”

Tips:

• Focus on usability, not just collecting bug reports.
• Ask open-ended questions to facilitate new insights.
• Test with a diverse set of representative users.
• Observe users’ actual behaviors, not just their self-reported preferences.
• Prioritize issues based on business impact and frequency.

Continuously gathering and acting on user feedback is critical for the following:

• Uncovering unseen usability issues
• Identifying desired features, you failed to think of
• Keeping pace with customers’ rising expectations

A product is never “finished” - it’s a continuous process of improvement based on how real humans interact with it every day. Start listening to your earliest customers now, and your SaaS launch will be just the beginning.

Create A Press Release

A press release is great for announcing your SaaS product launch and generating initial media coverage. Here’s what to include:

Headline: Catchy but succinct (under eight words). Avoid industry jargon.

Subheadline: Clarify what makes your launch newsworthy. Mention key stats, benchmarks, or broken records.

Summary Paragraph: Summarize the most important details in 2-3 sentences, covering “who, what, when, where, and why.”

Body:

Expand on the summary with more details about:

• Your company’s background and expertise
• The problem your product solves
• Key features and benefits
• Target customer demographic and size
• Future product roadmap
• Highlights from beta testing or early user traction
• Quotes from company leadership or customers

Boilerplate: 2-3 sentences with company info like location, funding amount, staff size, etc. Establishes credibility.

Social Tags: Hashtags and @mentions relevant to your industry and audiences.

Company Logo: High-res image to accompany the release.

Images: Screenshots, graphs, infographics, and team photos. At least 2-3 visuals help capture attention.

Contact Info:

Your name, role, email, and phone number for journalists to follow up.

Distribute your release to:

• Major tech news sites and publications
• Industry publications and newsletters
• Influencers and bloggers in your space
• PR Newswire and Business Wire for broader syndication

Tips:

• Keep it under 500 words but packed with useful details
• Follow an inverted pyramid structure for immobility
• Make it visually appealing with headers, subheads, and images
• Write in an active voice using simple, direct language
• Focus on the benefits, not just product features
• Include compelling customer quotes and case studies

A well-executed press release can lead to hundreds or thousands of dollars in free publicity if picked up by the right publications. So craft yours carefully, target it strategically, and follow up persistently with reporters to maximize your chances of gaining initial media traction for your SaaS launch.

Host A Launch Party

Hosting an online or in-person launch party can be fun to build buzz and generate initial excitement for your new SaaS product.

To plan a launch party:

Choose a platform like Zoom, Google Meet, or Facebook Live for virtual attendees. Or book an event space for an in-person party.

Draft an agenda, including:

• Welcome and introductions
  
  
• Product demo
  
  
• Customer success stories
  
  
• Q&A with founders or team
  
  
• Invite your target audience: early customers, partners, prospects, press, and influencers. Personally reach out to VIPs.
  
  
• Create promotional materials like social media graphics, event pages, and emails.
  
  
• Offer an exclusive perk for attendees, like a discount code or swag.
  
  
• Set up a live chat or place for virtual attendees to mingle.
  
  
• Consider doing a contest or giveaway with prizes.
  
  
• Hire a professional photographer or videographer if hosting in person.
  
  
• Have appetizers, drinks, and music ready for an enjoyable atmosphere.
  
  

On the day of your party:

• Send reminder emails and post across social platforms.
• Personally welcome guests as they arrive.
• Strictly follow your agenda and timebox elements.
• Take plenty of photos and videos to share after the event.
• Gather contacts from all interested prospects.

After the party:

• Follow up promptly with a thank you email recapping any announcements.
• Share event recordings and photos with those who couldn’t make it.
• Create social media posts and a blog with highlights.
• Send a tailored email or make a follow-up call to key prospects.

While a launch party isn’t necessary, it can be a fun way to:

• Create a memorable first impression
• Establish personal connections with your earliest fans
• Generate positive word-of-mouth and press coverage

So if you have the means, resources, and target audience, hosting an event - even a virtual one - can provide that extra buzz to kickstart your SaaS launch. Just be sure to follow up promptly with all your new contacts!

Run Paid Advertising Campaigns

Paid advertising can efficiently acquire your first customers and generate awareness for your new SaaS product. Here are the main paid channels to consider for your launch:

Google Ads: Run a search, display, and YouTube ads to target people actively searching for solutions. Most relevant for B2B.

Facebook/Instagram Ads: Reach your target audience across both platforms using interest targeting and demographic criteria. Good for B2B and B2C.

LinkedIn Ads: Show ads to relevant business professionals directly in their LinkedIn feed. Best for targeting other businesses.

To run effective paid ads:

• Decide your top launch priorities (signups, website traffic, app installs)
• Create captivating ad creatives based on your value proposition
• Write compelling ad copy highlighting key benefits
• Set a daily budget you can afford (e.g., $100 - $500)
• Target users based on demographics, interests, and behaviors
• Use negative targeting to avoid irrelevant audiences
• Start with broad targeting, then refine based on performance
• A/B test headlines, images, and descriptions to optimize
• Collect email addresses or phone numbers for retargeting
• Retarget visitors who don’t convert on the first visit

To maximize your return:

• Focus your budget on your highest-converting channels
• Test multiple ad formats like search, display, and video
• Double down on ads and creatives that perform best
• Pause low-converting ads to reallocate budget
• Constantly monitor and optimize key metrics

After launch:

• Analyze data to refine targeting and messaging
• Nurture leads generated through retargeting
• Expand campaigns for ongoing customer acquisition
• Test new creatives, copy, and channels for growth

While expensive, paid ads - when optimized intelligently - can supercharge your early customer growth. So start small and scale strategically based on what generates the best ROI for your new SaaS business.

Continuously Improve Your Product

While planning your SaaS product launch is crucial, don’t mistake it as the finish line. Your real work has just begun!

After launch, continuously improve your product based on real customer feedback and analytics. Here’s how:

Gather input from:

• Customer support tickets
• User interviews
• Net Promoter Score (NPS) surveys
• Community upvotes
• Feature requests
• Bug reports
• Churn analysis

Look for patterns across channels to identify:

• Major pain points
• Desired but missing features
• Areas of product confusion
• Common requests from high-value users

Analyze metrics like:

• Activation rate
• Retention
• Time on site
• Feature usage
• Task completion rates

Make improvements like:

• Bug fixes
• Performance optimizations
• Usability enhancements
• Workflow simplification
• New features
• Documentation updates
• Onboarding enhancements

Release updates:

• Monthly (for bugs and tweaks)
• Quarterly (for features and major changes)

Measure the impact of changes by tracking:

• Customer satisfaction
• Task completion times
• Churn reduction
• Retention lift
• Revenue growth from high-value users

Prioritize improvements that:

• Reduce friction
• Satisfy the most valuable customers first
• Eliminate major pain points
• Have the highest business impact

An important lesson: Product “releases” should never end. Constantly iterate based on usage data and customer feedback to:

• Stay ahead of competitors
• Exceed rising expectations
• Avoid product stagnation

So while your SaaS launch launches your journey, the real magic begins when you develop a continuous feedback loop between the product and customers. Prioritize listening, learning, and improving - those habits will take you further than any perfect launch.

Bonus Tip: Provide An Interactive Demo

One of the most effective ways to drive conversions during your SaaS product launch is by providing an interactive demo that potential customers can explore independently.

Why demos are powerful:

• They allow prospects to self-educate at their own pace
• Viewers can test out specific features that interest them
• Demos increase understanding and shorten the sales cycle
• They build credibility and trust by showing instead of just telling

However, many companies provide demos that are:

• Static videos or slideshows
• Text-heavy with few visuals
• Unbranded and impersonal

A better option is an interactive demo using a tool like Folio. Folio allows you to:

• Create visually engaging demos with images, GIFs, and videos
• Add hotspots, callouts, and highlights to draw attention
• Branch the demo based on the viewer’s choices and interests
• Collect lead information at the end
• Brand the demo with your company logo and colors

The benefits of Folio for your SaaS launch:

• Drive self-serve signups by allowing prospects to explore features of interest
• Shorten sales cycles by providing a self-guided product tour
• Increase conversions by collecting lead info from interested viewers
• Reduce support costs by answering common questions and FAQs
• Continuously optimize based on which pages/paths perform the best

In summary, an interactive product demo tool like Folio can:

• Help prospects quickly understand how your product solves their specific needs
• Show them the tangible benefits in an experiential way
• Convert more leads into customers earlier in the funnel
• Reduce the explain-and-convince burden on your sales and support teams

So for your SaaS launch, focus less on creating a perfect video and more on providing an interactive experience that allows prospects to self-discover the value of your solution. Tools like Folio make creating and optimizing demo experiences that boost conversions from Day 1 easy.

Conclusion

Launching your SaaS product is an exciting milestone, but it’s just the beginning of a long journey. The most successful companies develop a continuous improvement cycle fueled by customer feedback and data.

The steps outlined in this guide - from setting launch goals to implementing an affiliate program - will help ensure a smooth debut for your product. But don’t consider your work done after launch day. Now is when the real learning begins.

Listen closely to your earliest customers. Analyze how they’re using your product, not just what they say they want. Observe where they get stuck and what tasks remain unfulfilled.

Identify the changes that will deliver the highest return - revenue growth, retention lift, and customer satisfaction. Start by eliminating major pain points and satisfying your most engaged users first. That’s where you’ll get the most impact on your effort.

Iterate quickly and release improvements on a monthly cadence. Remain agile and willing to pivot based on the data, not just your instincts. Be transparent with customers about your goals and progress. Their continued feedback will steer you toward the right solutions over time.

While focusing on shipping your MVP and planning a great launch is essential, the work doesn’t end there. Constantly iterate based on how real users interact with your product every day. Get in the habit of listening, analyzing, improving - then repeat.

That cycle, powered by a growth mindset, will take your SaaS product much further than any perfect launch ever could. The journey begins today. Take the first step, then the next. After that, your customers will show you the way.

Cover Photo by airfocus on Unsplash